Welcome to IN SOFT ASSIST, your reliable source for antivirus software. Our goal is to provide you with a seamless and secure shopping experience. Please review our shopping policy below for important information about payments, shipping, returns, and refunds.
Payment Methods
At IN SOFT ASSIST, we offer a variety of payment methods to accommodate your needs and preferences. Our goal is to provide you with convenience and flexibility while ensuring secure transactions.
- Cash-on-Delivery (COD): Customers can pay in cash upon the delivery of their product. This option is perfect for those who prefer not to use credit cards or digital payment methods. We collaborate with trusted logistics partners to manage and minimize the risks associated with COD effectively. Our delivery team will collect the payment when they hand over your product.
- Digital Payment Options: For a quick and secure transaction, we provide various digital payment methods. We accept credit cards, debit cards, digital wallets, and online banking. Our payment gateway ensures the highest level of security for your transactions.
- Cash Deposit Services: Customers can deposit cash at designated partner banks or retail locations. The funds will then be credited to their e-commerce account, making the shopping process seamless. Detailed instructions for cash deposits will be provided during the checkout process, ensuring clarity and ease of use.
Shipping and Delivery
We understand the importance of timely delivery. That’s why we’ve partnered with reliable shipping providers to ensure your orders reach you promptly.
- Processing Time: Orders are processed within 24 hours of confirmation.
- Delivery Time: Depending on your location, delivery may take 3-7 business days.
- Shipping Charges: Shipping charges are calculated at checkout based on your delivery address.
Order Tracking
To keep you informed and provide peace of mind, we offer a robust order tracking system.
- Tracking Number: Once your order has shipped, you will receive a tracking number via email.
- Online Tracking: Use the tracking number on our website or the shipping provider’s site to monitor the status of your delivery in real time.
- Notifications: Receive timely updates on your order status through email or SMS.
Return and Refund Policy
Your satisfaction is our priority. We have a straightforward return and refund policy to ensure you have a worry-free shopping experience.
- Return Period: You can return any physical product within 30 days of receipt.
- Condition: Products must be unopened and in their original packaging.
- Refund Process: Once the activation or license key has been successfully delivered through any of our delivery methods, including email, phone, mail, or web chat, refunds cannot be issued. This policy ensures the integrity of our digital products and prevents misuse.
Customer Support
Our customer service team is dedicated to assisting you at every step of your shopping journey. We're here to help with any inquiries or issues you may have.
- Availability: Our customer service is available 24/7.
- Contact Methods: You can reach us via phone, email, or through our website’s live chat feature.
Privacy and Security
We value your privacy and are committed to protecting your personal information. Our privacy and security measures ensure a safe and secure shopping experience.
- Data Protection: We use advanced encryption technologies to safeguard your data.
- Privacy Policy: Your information will never be shared with third parties without your consent. For more details, please review our Privacy Policy.
Contact Information
If you have any questions or need assistance, our customer service team is available 24/7. You can reach us at:
- Address: 6215 59th Avenue Ct W, University Place, WA 98467
- Phone: +1 (855) 744-9785
- Email: support@insoftassist.com
- Website: www.insoftassist.com
